ST996 Terms & Conditions – Official Platform Usage Guide for All Malaysian Players

By accessing the website ST996 at st996.my or any associated subdomain, you automatically agree to be bound by these Terms and Conditions as well as all other policies published by ST996 from time to time, including Privacy Policy and Responsible Gambling Policy ours.

Acceptance of these Terms takes effect the first time you access the ST996 platform, register an account or make any financial transaction with us. Lack of awareness of the contents of these Terms shall not be used as grounds to avoid the responsibilities arising from them.

ST996 reserves the right to amend these Terms and Conditions at any time. Notice of changes will be published on the ST996 website and will take effect immediately upon publication unless otherwise stated. Continued use of the platform after such amendments are published constitutes acceptance of the revised terms.

To register and use the services of ST996, you must meet all of the following eligibility requirements:

• Aged 18 years and above as of the account registration date.
• Residing in or accessing the platform from a permitted region.
• Has never been suspended or banned from using the ST996 platform previously.
• Do not act on behalf of others – your ST996 account is for your personal use only.
• Have full legal capacity to enter into this binding agreement.

During the registration process, you are required to provide accurate, current, and complete information, including your full name, an active Malaysian phone number, and a valid email address. ST996 reserves the right to request identity verification through official documents such as a national ID card or passport at any time, particularly before processing large withdrawals.

Each individual is only permitted to register and hold one (1) active account on ST996 at any given time. Registering multiple accounts using different names, phone numbers, email addresses, or IP addresses is strictly prohibited and may result in the immediate suspension of all associated accounts, as well as the forfeiture of all credit balances and pending winnings.

All deposits to the ST996 processed within Malaysian Ringgit (MYR) only. ST996 accepts the following payment methods, all of which are local Malaysian options:

• Touch 'n Go eWallet – processed instantly
• GrabPay – processed instantly
• Boost – processed instantly
• ShopeePay – processed instantly
• DuitNow – processed within 1–3 minutes
• FPX Online Banking (Maybank2u, CIMB Clicks) – processed within 1–5 minutes

The minimum deposit is RM 10 per transaction. No general daily maximum deposit limit is set; however, ST996 reserves the right to impose limits based on account status, verification level, and individual transaction history.

All funds deposited into an ST996 account are strictly for the purposes of online betting and entertainment. ST996 is not responsible for any additional charges or fees that your e-wallet provider or bank may impose during the deposit process. Please review your payment provider's terms before making a transaction.

Successfully processed deposits cannot be reversed once credits have been applied to your ST996 account. Should any technical issue arise during the deposit process, please contact the ST996 support team immediately with proof of transaction and we will investigate within 24 working hours.

ST996 committed to processing all valid withdrawals promptly and transparently. Withdrawal of winnings is subject to the following conditions:

• Your account must have its identity fully verified before your first withdrawal is processed.
• The minimum withdrawal is RM 30 per transaction.
• Withdrawals must be made to the same payment method or under the same name used at the time of deposit.
• Any active bonus that has not yet met its wagering requirements cannot be withdrawn until those requirements are fulfilled.
• ST996 reserves the right to request additional verification documents for withdrawals exceeding a certain amount.

Under normal circumstances, withdrawals via DuitNow to major Malaysian banks such as Maybank, CIMB, Public Bank, RHB, Hong Leong and AmBank are processed within 3 to 10 minutes. Withdrawals to e-wallets such as Touch 'n Go eWallet and GrabPay are processed within the same timeframe. However, in cases that require additional verification, the withdrawal process may take up to 24 working hours.

ST996 reserves the right to suspend or reject withdrawals suspected to be linked to fraudulent activity, multiple account usage or other breaches of terms outlined in this document. Any decision to reject a withdrawal will be accompanied by a written explanation to the user concerned.

All bonuses and promotions offered by ST996 – including welcome bonuses, reload bonuses, cashback and free spins – are subject to wagering requirements specific to each promotion.

Wagering requirements mean you must wager the bonus amount a specified number of times before it becomes eligible for withdrawal. For example, a RM 50 bonus with a 30× wagering requirement means you must wager a total of RM 1,500 (RM 50 × 30) before the bonus can be withdrawn.

• Bonuses are non-transferable to other users.
• Each account is eligible for the welcome bonus one time only.
• ST996 reserves the right to void any bonus obtained through dishonest means or system exploitation.
• Promotions offered may have different expiry dates – please check the details of each promotion.
• ST996 reserves the right to modify, suspend, or terminate any promotion at any time.

All games available on the ST996 – including slots such as Buffalo Blitz, Sugar Rush, Fishin Bonanza, Money Train 2, Star Bounty, Golden Dragon and Shining Crown; live casino games; and e-sports betting – each have their own game rules that all players are required to follow.

The following applies to all games on ST996:

• Game outcomes are final and determined by an independently audited Random Number Generator (RNG) system, and cannot be disputed on the basis of "luck".
• Any technical issue during gameplay that causes an interruption before the outcome is recorded will render the bet void — all related credits will be returned.
• ST996 reserves the right to void any bets suspected of being placed through fraudulent means, exploitation of technical bugs or collusion between players.
• The minimum and maximum betting limits for each game are as displayed within the respective game interface.
• All winnings recorded by the ST996 system are final once a spin or round has been completed.

For live casino games with real dealers, ST996 uses software and equipment from internationally certified providers. In the event of a video streaming interruption during a live game, bets submitted before the disruption occurred will be processed based on the outcome recorded on the dealer's end. Any disputes relating to live games will be referred to video recordings retained by the game provider for review.

The following activities are strictly prohibited on the platform ST996 and may result in permanent account suspension or closure without any refund:

• Registration of more than one account by the same individual.
• Using another person's identity or false information during registration.
• Using automation software, bots, scripts, or any third-party tools to play or interact with the platform.
• Exploiting bugs, technical errors or system vulnerabilities to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes, particularly in Live Casino games.
• Using the ST996 platform for any money laundering or other illicit financial activities.
• Depositing funds from another person's credit card or account without the owner's authorisation.
• Engaging in fraud or using stolen or unauthorised payment methods.

ST996 cooperates fully with the relevant authorities in the investigation of fraud and money laundering cases. Any activity suspected of violating the law will be reported to the appropriate authorities without prior notice to the user concerned.

ST996 reserves the right to suspend or close any account for the following reasons:

• Violation of any part of these Terms and Conditions.
• Confirmation that the account holder is under 18 years of age.
• A request by a competent legal authority.
• Accounts that have been inactive for more than 12 consecutive months.
• A self-exclusion request submitted by the user for responsible gambling reasons.
• Activity suspected to involve fraud or money laundering.

If your account is suspended or closed due to a breach of terms, all existing credit balances including bonuses and pending withdrawals may be forfeited in full. Users who wish to close their account for personal reasons or responsible gambling purposes may do so at any time by contacting the ST996 support team via Live Chat or WhatsApp. Valid credit balances will be returned once the review process is complete.

ST996 provides an online entertainment platform on an "as is" basis and makes no guarantees regarding expected winnings or specific betting outcomes. By using this platform, you acknowledge and agree that:

• Playing at ST996 involves financial risk, which you assume entirely.
• ST996 is not liable for any financial losses you incur as a result of playing on our platform.
• ST996 is not liable for service disruptions caused by circumstances beyond our control, including internet connectivity issues, power outages, or force majeure events.
• ST996 is not responsible for any taxes, duties or other tax obligations that may arise from your winnings – it is your responsibility to comply with the applicable tax requirements in your country.

ST996's total liability to any user for any claim shall not exceed the net deposit amount you have made into your ST996 account in the 30 days prior to the claim being raised.

The use of your personal information by ST996 governed by Privacy Policy of ours, which forms part of these Terms and Conditions. By agreeing to these Terms, you also agree to the manner in which ST996 collects, processes, and stores your personal data as described in that Privacy Policy.

In brief, ST996 collects information necessary to:

• Managing your account and processing your transactions securely.
• Compliant with all applicable legal and regulatory requirements.
• Preventing fraud and ensuring platform security.
• Providing effective customer service.
• Sending relevant promotional information (with your consent).

ST996 uses encryption SSL 256-bit to protect all data transmitted between your device and our servers. Your data will not be sold or shared with third parties for marketing purposes without your explicit consent. For full details, please refer to our ST996 Privacy Policy.

ST996 believe that online entertainment should be enjoyed responsibly. We provide a range of tools to help players manage their gaming habits:

• Daily/Weekly/Monthly Deposit Limit – Set a limit on the amount in MYR you can deposit within a period of your choosing.
• Loss Limit – Set a cap on the maximum amount of losses you are willing to bear within a given period.
• Session Time Limits – Set a maximum session duration for each day's gameplay.
• Self-Exclusion – Temporarily suspend your account for a duration of your choosing.
• Self-Exclusion – Permanently close your account for responsible gaming reasons.

The ST996 platform is intended for users aged 18 years of age and above only. Never gamble with money you cannot afford to lose, borrowed money, or funds set aside for essential needs such as rent, utility bills, or your children's education. If you or someone you know needs help with a gambling problem, please visit the ST996 Responsible Gambling or contact our support team.

ST996 reserves the right to amend, update or improve any part of these Terms and Conditions at any time without prior notice to users. However, for material amendments that significantly affect user rights, ST996 will endeavour to provide at least 7 days' notice before the changes take effect, via registered email or a notice posted on the website.

These Terms and Conditions, along with all agreements arising from the use of the ST996 platform, are governed by and construed in accordance with applicable law. Any dispute that cannot be resolved through negotiation between ST996 and the user shall be referred to binding arbitration under procedures determined by ST996, and the arbitration decision shall be final and binding on both parties.

Should any provision of these Terms be found invalid, unenforceable or contrary to the law by a court of competent jurisdiction, that provision shall be reinterpreted to the minimum extent necessary, and the remaining provisions of these Terms shall continue in full force and effect.